LICENSEE RECORDKEEPING

The Licensing Industry has “grown up” putting few and minimal special recordkeeping requirements on Licensees. Licensors simply expect Licensees to maintain appropriate records to meet the various internal Management and governmental requirements. With these records, nearly all royalty reporting requirements will be met. In fact, it surprises many Licensees who ask, “Can you suggest a good royalty reporting computer system?” when I answer, “I probably would not have a computerized royalty reporting system.” Read further and I think you will see why I say this.

Let's first focus on what we are trying to accomplish. The most common comment we hear when we leave a Licensee (after completing an On-Site Contract Compliance Review as discussed in the following chapter) is: “You really simplified this for us. We now understand what we are doing and how we can do it easier and better.” A lack of focus causes wasted time and reporting errors.

For Licensees, a major objective of a good recordkeeping system is to properly accumulate licensed sales so you can efficiently and accurately prepare royalty reports.

IN THEORY, Licensees should develop a computerized royalty reporting system that accumulates the licensed sales, calculates royalties and prepares final reports in the format Licensors require. IN PRACTICE, however, for all except the largest companies with a sizable computer staff, the simpler the better. A computerized royalty reporting system not only requires programming time and expertise it also involves ongoing maintenance. Generally, companies that have and use a few basic, “controlled,” reports will have less problems than companies that try to tailor reports for each special need – royalty reporting being one of these special needs.

Accumulating Licensed Sales

Virtually every company (whether in licensing or not) has a report that accumulates the month's sales by item/style. This is not only an excellent report for Management, it accomplishes 98+% of the royalty-reporting task – it accumulates the sales for licensed items/styles. If you have this report, you now only have to “sort” and total the sales for reporting. But, before we use this report, let's complete one, very important, task of verifying its accuracy – probably the most important step in the entire royalty report preparation process.

The question to ask yourself, at each step in the royalty report preparation process, is “How do I know the amounts are correct.” The Total Sales amount of this report should equal your total Company sales in your General Ledger or Invoice Register. Say, for example, that your Company's monthly sales are $1,000,000 with licensed sales being 10% of this total. If you take your licensed sales from a Sales by Item for the Month type report, you can quickly verify this report contains all Company sales by verifying the total sales, on this report, equals $1,000,000. You have another “independent” report that confirms its accuracy. Besides saving time and money, by using an existing Company report (rather than creating a special computerized royalty report), the “Sales by Item for the Month” report is usually easier to verify than a computerized royalty report.

If, on the other hand, you program a “Royalty Report” to identify and extract only the licensed sales, and in our example the total sales on this report equals $80,000, how will you know if the total is correct? Hopefully there wasn't a computer-programming problem, someone failed to code an item/style to appear on the computerized Royalty Report, or that one of several other possible errors occurred. The difficulty with the computerized Royalty Report is that it is usually hard to independently verify the amounts on the report – to confidently say it includes all sales.

To help identify licensed items/styles make sure your Item/Style Master File and invoice descriptions consistently have a full licensed property design description. It is important for Licensees to ensure their systems have adequate audit trails for both internal and external testing purposes – Item/Style Master and invoice item/style descriptions are an important part of this.

“Tricks” for Simplifying Sorting of the Sales

Once you have a good report with accurate item/style sales, and you verify this report includes all sales, the next step is to extract, sort and accumulate the licensed sales. Most Licensees are licensed by more than one Licensor and some Licensors require reporting by “property,” meaning you may have to prepare several royalty reports for a single Licensor. Let me explain how the Licensees that do the best and most efficient job of accumulating and reporting licensed sales do it. Again, as surprising as it might sound, most Licensee's complete this task in a computerized spreadsheet program like Lotus or Excel.

First, they setup their “template,” listing the licensed items/styles and other pertinent reporting information like, the item/style description, etc. Then, they assign a “sort” code, to each item/style so, after they enter the month's sales, they can sort the items/styles in the reporting order. Setting up the template (and assigning the sort codes) is the critical step for efficiency purposes. For example, let's look at a Pro Sports example. Pro Sports Licensees are normally licensed for all teams in a League. Let's say a Licensee produces four different items/styles (3 T-shirts and 1 Sweatshirt) for the 30 teams in a League – a total of 120 different items/styles. Let's also assume the League requires this Licensee to report the sales of the T-shirts on one royalty reporting form with the Sweatshirts reported on another form – this is common since Licensors, for their own internal management reporting system purposes, need sales information in different ways.

In designing the template, the Licensee could use a sort “field” for the League and a secondary “team” sort field. Then, the spreadsheet program would sort, and accumulate the sales of, the four styles by team. But, the Licensee would still have to separate the Sweatshirt sales, for each team, from the T-shirt sales. The solution to this is, when you have to submit more than one report to a Licensor (you must separate the product on different reporting forms) use different Licensor codes for each reporting form, not each Licensor. In this example, use one “Licensor” code for T-shirts and another for Sweatshirts – then the spreadsheet program will accumulate the three T-shirt items/styles by team and separately list the Sweatshirt sales by team. Again, setting-up a good template is the key to efficiently accumulating, sorting and totaling the sales for reporting to Licensors.

Don't forget your “audit” procedures when preparing the reports. Earlier we discussed confirming the report from which you take the licensed sales is accurate. You, should also verify the amounts you enter in the template are right. The easiest way to do this is to run an adding machine tape of the licensed item/style sales on the Sales by Item for the Month report. After totaling the spreadsheet program sales (but before sorting) compare the adding machine tape sales with the spreadsheet program sales. Assuming the two amounts agree, you can proceed with sorting the licensed sales and completing the royalty reporting forms. An easier, and better, alternative (for Licensees that sell mostly licensed product) is to setup all Company items/styles on the spreadsheet program – assigning unlicensed items a non-royalty “royalty” code. Then, after you enter the item/style amounts, from the Sales by Item for the Month report, in the spreadsheet program you can verify the total amounts on the two reports agree. After sorting the sales you simply ignore the non-licensed items/styles. By “auditing” the amounts you enter in the template, following either method, you can confidently explain why you feel all licensed sales are properly reported.

Preparing and Submitting Royalty Reports

The number one rule for preparing and submitting reports is that they are submitted on time. Customer normally pays an invoice when a vendor sends them one. Licensing is unique in that the customer (the Licensee) must prepare the “invoice” (the royalty report) to notify the Licensor how much they owe. In all other respects, however, the circumstances are the same – the Licensor is expecting the “invoice” to be paid by the due date. If you are running late, send the Licensors a short fax with the date you will have the report(s) to them.

Another important rule is to use each Licensor's standard reporting form. Most Licensors have many Licensees so it is easier for Licensees to make the minor adjustments, to adapt to a few Licensors, than for a Licensor to work with report format changes (even if they are small) by possibly hundreds of Licensees.

Also, once reports are sent in for a month, the month is closed! All adjustments should be made in the month they are noted. If you have adjustments, for a prior month, most Licensors DO NOT want you to send in adjusted reports (unless it affects a minimum guarantee payment) – they prefer you enter the adjustments on the current month's report. Don't forget to go back to the month of error and indicate, in your records and on your copies of the prior month's royalty reports, “SEE ______ month's report for corrections.”

Whether you type or neatly handwrite the reporting forms, complete one last “audit.” Using an adding machine, “tape” the royalty reporting form to make sure you completed it right – make sure the total agrees with the total licensed sales due the Licensor that you calculated above. Non-accountants will normally sight check the completed form, but an accountant realizes you will more easily and reliably catch all typing and calculation errors through an adding machine test.

One Last Requirement

Licensees must maintain a monthly report detailing the licensed sales to the invoice level. For each item/style, the report must list each invoice and the amount sold. This report is necessary for On-Site Contract Compliance Reviews (see the following Chapter for a discussion of these reviews) to permit a review of invoices, in several periods, and tracing of the noted licensed item sales to the accumulated and reported sales balances. Without this report it is possible to trace the item/style numbers to proper reporting, but the actual sales cannot be verified as reported.

This is another case of a report that is available almost universally in “canned” Order Entry/Accounts Receivable computer systems. When we visit Licensees who do not currently print these reports, and say this is required, they often reply, “Our system does not offer this report.” But, when they look at the systems' documentation, or call the software company, they find it is an available option. If you have two reports (a summary, from which you take the sales dollars for reporting, and a separate detail to the invoice level report) make sure you “audit” the totals by verifying (each month) the summary report totals equal the detail report totals.

That Easy?

To summarize:

  • Try to use an existing report to accumulate your licensed sales – rather than spending the time and money to develop a computerized royalty report.
  • Verify, each month, (by comparing it with another report) the accuracy of this report – don't just assume the sales amounts are correct.
  • Use Excel to complete the “sorting” task – sorting and totaling the licensed item sales by royalty reporting form.
  • Submit royalty reports on-time or notify your Licensors.
  • Make sure you retain a report detailing your licensed sales to the invoice level – this is required for the On-Site Compliance Reviews.

I hope you have said, “Is that all that is really involved in Licensee Recordkeeping? It doesn't sound that hard to me.” It's not. With minor exception, you should be able to complete the necessary monthly royalty reports using existing computer hardware, software and reports. Since royalties are usually based on “Net Sales,” the recordkeeping focus is on your Sales/Accounts Receivables function – no other area is as important and carefully controlled for most companies.

The satisfying part of our job is visiting Licensees and showing them how they can maintain records and complete their royalty reports, more confidently, in a fraction of the time they previously devoted to this function – I hope this short “visit” helps you.